Got questions about our computer repair services? Find answers to the most common questions below. If you can't find what you're looking for, don't hesitate to contact us.
We offer a wide range of computer and laptop repair services including:
We service all of South Australia, including Adelaide CBD, North Adelaide, the Northern and Southern suburbs, Adelaide Hills, and regional areas. Our workshop is located at 69 Ivey St, Ottoway SA 5013, and we also offer on-site and remote support services.
We are available 7 days a week, including Saturdays, Sundays and Public Holidays — so we're always here when you need us most. For exact hours or to schedule an appointment, please call us on 0474 635 482 or book online through our website. Same-day service is available for urgent repairs.
Repair costs vary depending on the issue and the parts required. We offer transparent, upfront pricing with no hidden fees. A standard quotation and assessment fee of $70 applies to all repairs that are not commissioned. This fee covers our technician's time to diagnose your device and provide a detailed quote.
The $70 assessment fee covers the cost of diagnosing your computer's issue. If you proceed with the repair, this fee is included in the total repair cost. If you choose not to proceed, the $70 fee covers the diagnostic work performed by our technician.
We accept cash, EFTPOS, credit cards (Visa, Mastercard), and bank transfer. Payment is due upon completion of the repair.
Most common repairs are completed within 24–48 hours. Simple fixes like virus removal or software issues can often be done same-day. More complex repairs such as motherboard-level work or parts that need to be ordered may take 3–5 business days. We'll always give you an estimated turnaround time when you drop off your device.
Yes! We stand behind our work. All repairs come with a 90-days Warranty* on parts and labour. Our technician will provide full warranty details when your repair is completed.
We repair all major brands including Apple (MacBook, iMac), Dell, HP, Lenovo, ASUS, Acer, Microsoft Surface, Samsung, Toshiba, and more. We work on laptops, desktops, all-in-one computers, and selected tablets.
If we determine that your computer cannot be repaired or if the repair cost exceeds the device's value, we'll let you know upfront. You'll only be charged the $70 assessment fee. We can also help you with data recovery from the old device and advise you on replacement options.
Yes, we strongly recommend backing up your data before submitting your device for repair. While we take every precaution to protect your files, backup of data is solely the customer's responsibility. ErrorFix4U will not be held liable for data loss under any circumstances. If you need help with backing up, we can assist as a separate service.
Absolutely. All our technicians are police-cleared and fully insured. We follow strict privacy protocols and will never access your personal files beyond what is necessary to complete the repair. Your privacy and data security are our top priorities. For more information, please see our Privacy Policy.
You can book a repair in several ways:
Computers that remain uncollected for over 30 days after repair completion will be disposed of. We will make reasonable attempts to contact you before this happens, so please ensure we have your current contact details.
In most cases, no accessories or personal items should be provided with a computer deposited for repair unless specifically requested by our technician. We only need the device itself (and the charger if it's a laptop). ErrorFix4U accepts no liability for damage or loss of accessories or other articles not requested by us.
Can't find the answer you're looking for? Our friendly team is here to help.